Privacy Policy
HET Today Forever
Last updated: 30 July 2026
Human Eat Tech Pty Ltd (“Human Eat Tech”, “HET”, “we”, “our” or “us”) operates the HET mobile application and related services collectively referred to as the “App”.
We respect your privacy.
This Privacy Policy explains what information HET may collect, how that information is used, where it may be stored, when it may be disclosed and the choices available to you.
1. Scope of This Policy
This Privacy Policy applies to information handled through:
The HET mobile application
HET account and authentication services
HET cloud backup and syncing features
HET customer support
Related HET websites and services where this policy is displayed
This policy does not control the independent privacy practices of Apple, Google or other external services.
2. Information You Provide
a. Account Information
Depending on how you access HET, we may receive or create:
A HET account identifier
An anonymous or temporary account identifier
Your email address
Your display name
Authentication-provider information
Confirmation that you signed in using Apple or Google
Other account information supplied by the selected sign-in provider
Apple or Google may limit the information shared with HET according to your account settings and their own policies.
Human Eat Tech does not receive your Apple or Google password.
b. Profile Information
You may choose to provide:
Your full name
A preferred name
Date of birth
Profile photograph or avatar
Other personal profile details
Your date of birth may be used to create and organise your life timeline from birth to the present.
c. Journal and Autobiography Content
You may create or store:
Journal entries
Notes and messages to yourself
Memories and personal stories
Autobiography writing
Chapters
Dates and life events
Information about family, friends and other people
Saved places
Titles, descriptions and tags
Emoji entries and emoji usage counts
Other personal records you choose to add
This content may contain sensitive or highly personal information depending on what you choose to record.
HET does not require you to include sensitive personal information.
d. Photographs, Audio and Transcripts
You may choose to add:
Photographs
Images from your device
Voice recordings
Audio files
Transcripts
Captions and descriptions
Information attached to photographs or recordings
HET processes this information to save, display, play, organise, back up or export it at your direction.
e. Location, Places and Related Information
If you choose to use location-based features, HET may process:
Your device’s current or selected location
Geographic coordinates
Saved addresses
Place or business names
Location information associated with memories or photographs
Map-linked journal entries, memories or food moments
Location access depends on your device permissions.
HET does not require continuous location access for ordinary journaling.
f. Customer Support Information
When you contact support or report a problem, we may receive:
Your name and email address
Your message
Screenshots or files you choose to send
Your HET account reference
App version
Device platform
Details about the problem
We use this information to respond to you and investigate the reported issue.
3. Information Collected Automatically
HET and its service providers may collect limited technical information needed to operate, secure and improve the App, including:
App version
Device type
Operating system
Language and region settings
Login and authentication events
Error information
Crash or diagnostic information, where enabled
Sync status and technical timestamps
Basic network and service-request information
Security and fraud-prevention information
We aim to limit technical collection to information reasonably necessary to operate and protect HET.
We do not use journal content, voice recordings or personal memories to create advertising profiles.
4. Device Permissions
HET may request access to:
Camera
Microphone
Photo library
Files
Location
Notifications
Device authentication features such as Face ID or Touch ID
Permissions are requested when needed for a particular feature.
You can refuse or withdraw permission through your device settings. Some HET features may not function without the required permission.
Where device authentication is used, biometric information is ordinarily handled by your device’s operating system. HET does not receive a copy of your fingerprint or facial scan.
5. How We Use Information
We use information to:
Create and manage HET accounts
Authenticate users
Provide journal, voice, memory and autobiography features
Display your life timeline
Save and organise User Content
Associate content with dates, people and places
Upload and restore cloud backups
Synchronise information between supported devices
Process data exports
Delete accounts and associated information
Respond to support requests
Investigate technical problems
Maintain security and prevent misuse
Improve performance, stability and usability
Meet legal and regulatory obligations
We do not sell your personal information.
We do not sell your journal entries, photographs, recordings, memories or life story.
We do not use private User Content for third-party advertising.
6. Local Storage
Some HET information may be stored locally on your device.
Locally stored information may include:
Journal entries
Notes
Profile information
Memories
App preferences
Photographs
Recordings
Other information needed for offline access
Local storage allows HET to remain usable when your internet connection is unavailable or unstable.
Information stored only on your device may be lost if:
The App is removed
App data is cleared
The device is lost, damaged or replaced
A temporary account is logged out
A backup has not completed
Deleting the App does not necessarily delete information already uploaded to cloud services. Cloud information should be removed through HET’s account-deletion process where applicable.
7. Cloud Backup and Syncing
Depending on your account type, App version and enabled features, HET may upload information to cloud services for:
Backup
Restoration
Synchronisation
Account recovery
Access across supported devices
Cloud-stored information may include:
Account and profile information
Journal entries
Notes
Memories
Chapters
People and places
Photographs
Voice recordings
Transcripts
Preferences and related records
Uploads may occur when you save information, open the App, reconnect to the internet or manually request synchronisation.
Cloud backup does not guarantee immediate upload or permanent recovery of every file.
8. Temporary and Anonymous Accounts
HET may allow you to continue using a temporary or anonymous Get Started account.
A temporary account is assigned a technical identifier so the App can operate without requiring an immediate Apple or Google sign-in.
Depending on the features enabled, temporary-account information may be stored locally, in Firebase or through a combination of both.
A temporary account may not be recoverable if you:
Log out
Remove the App
Clear App data
Lose access to the device
Fail to connect Apple or Google
Delete the temporary account
HET may offer the ability to connect a temporary account to Apple or Google to improve account recovery and cloud access.
9. Service Providers
We use trusted service providers to operate HET.
These may include:
Google Firebase
HET may use Firebase services supplied by Google, including:
Firebase Authentication
Cloud Firestore
Cloud Storage for Firebase
Cloud Functions
Security, crash-reporting or diagnostic services where enabled
Firebase may process account identifiers, authentication information, database records, files and technical information to provide these services.
Apple and Google Sign-In
If you choose Sign in with Apple or Sign in with Google, the relevant provider processes your sign-in request and provides HET with the information you authorise it to share.
Apple App Store and Google Play
App stores may process:
Downloads
Purchases
Subscription status
Transaction identifiers
Refunds
App-installation and device information
Human Eat Tech does not receive or store your complete payment-card details.
Support and Communications Providers
If you contact us, our email, hosting or support providers may process the information contained in your message.
Service providers may use information only as permitted by their agreements with us, their own privacy policies and applicable law.
10. When We May Share Information
We may disclose information:
To service providers required to operate HET
When you request or authorise the disclosure
To process a backup, export or support request
When required by law, court order or lawful government request
To investigate fraud, security incidents or misuse
To protect the rights, safety or property of users, Human Eat Tech or another person
As part of a merger, acquisition, restructuring or sale of the business, subject to appropriate privacy protections
We do not share private User Content with advertisers for targeted advertising.
HET does not provide public access to your journal or autobiography by default.
11. Overseas Processing
Some service providers used by HET operate internationally.
Your information may therefore be processed or stored outside Australia, including in the United States and other locations where our providers operate data centres or support services.
Privacy and data-protection laws in those locations may differ from Australian law.
We take reasonable steps to use reputable providers and protect information handled on our behalf.
12. Data Security
We take reasonable technical and organisational measures to protect information against:
Loss
Misuse
Interference
Unauthorised access
Unauthorised modification
Unauthorised disclosure
Measures may include:
Authentication
User-based access controls
Database and file-storage security rules
Encryption provided by device, network and cloud platforms
Restricted administrative access
Secure development and monitoring practices
However, no device, application, transmission method or storage system is completely secure.
You are responsible for protecting access to your device, email account, Apple account, Google account and HET session.
13. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide HET
Maintain your account
Complete backups and syncing
Resolve support or security issues
Meet legal, accounting or regulatory requirements
Establish, exercise or defend legal claims
Information stored locally remains on your device until it is deleted through the App, cleared from the device or removed with the App.
Cloud-stored User Content generally remains associated with your account until you delete the content or delete the account.
Deleted information may remain temporarily in technical logs or backup systems before being removed or overwritten through normal system processes.
We may retain limited transaction, security or legal records where required or permitted by law.
14. Access, Correction and Export
Depending on the available features, you may:
View your profile information
Edit your journal entries and memories
Correct dates, names, people and places
Delete individual items
Export a copy of your HET data
Request access to personal information we hold
Request correction of inaccurate information
Requests can be sent to:
We may need to verify your identity before providing access to account information.
15. Account and Data Deletion
You may initiate account deletion through HET’s Settings where account creation is supported.
Account deletion may remove:
Your authentication account
Profile information
Journal entries
Memories
Chapters
People and places
Photographs
Voice recordings
Transcripts
Other cloud information associated with the account
Information stored locally on another device may remain until it is separately removed or the device synchronises the deletion.
Some limited information may be retained where required by law or temporarily maintained in technical backup systems.
Once information is permanently deleted, it may not be recoverable.
For deletion assistance, contact:
16. Your Privacy Choices
You may control your information by:
Choosing whether to add optional information
Refusing camera, microphone, photo or location permission
Editing or deleting saved content
Using local features without adding optional media
Connecting or not connecting Apple or Google
Exporting your information where available
Logging out
Deleting your account
Withdrawing a permission does not automatically delete information previously saved using that permission.
17. Children’s Privacy
HET is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that information has been collected from a child under 13 without appropriate authority, we will take reasonable steps to delete it.
A parent or guardian who believes a child has provided information may contact:
18. Data Breaches
If a data breach occurs, we will investigate and take reasonable steps to contain and address it.
Where required by applicable law, we will notify affected individuals and the relevant regulator.
19. Changes to This Privacy Policy
We may update this Privacy Policy when:
HET features change
Our service providers change
Our information-handling practices change
Legal or regulatory requirements change
The current version will display an updated “Last updated” date.
Where a change is significant, we may provide notice through HET, our website or another reasonable method.
20. Questions and Complaints
Questions, privacy requests or complaints may be sent to:
Human Eat Tech Pty Ltd
Email: support@humaneattech.com
Please provide enough information for us to understand and respond to your request.
We will investigate privacy complaints and respond within a reasonable period.
If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner or another applicable privacy regulator.